A shared place to reply.
Keep separate customer threads
in the same team workspace.
One inbox. A clearer way to work.
Bring conversations together, configure AI with your knowledge, and let your team step in.
Explore the product
Example business knowledge
Opening hours: 9 am–6 pm.
Illustrative sampleYou can add your policies, FAQs and other helpful information for AI to use when replying to customers.
AinaWebsite chat
A person when it matters.
Pause automatic replies when
your team needs to take over.
What the AI can use.
Configure knowledge sources and the instructions your AI agent uses. Review the content and settings before you switch on replies.
AI availability and allowances depend on your plan. Answers depend on the source material and agent configuration.
What stays with the team.
Your team can pause AI replies and continue the conversation. Human handling remains part of the same workspace.
Taking over does not automatically turn AI back on. Resume it when you are ready.
Available channels today.
Each connection has its own setup and provider limits. Product pages explain the current boundaries without adding future claims.
Start with the next
customer enquiry.
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Card required. Choose a plan to see what’s included.